The Oahu Rail System is set to launch its paid service on June 30th, and with it comes a range of new features and services for passengers. Skyline will be connected to TheBus and other public transport systems in the city, allowing passengers to use their HOLO cards to board both TheBus and Skyline. Passengers will be able to take advantage of the same fares on both systems, with the cost of a Skyline trip being the same as a trip on TheBus. This fare limitation will also apply to HOLO cards, meaning that passengers will not spend more than a one-day pass.
Jon Nouchi, deputy director of the DTS, has praised the railway system for its impressive design and features. He believes that route modifications and increased service will provide “better transport connections” along the first segment of the railway and will reach areas where the railway has not yet been inaugurated. Kairau left with the message that the railway system is designed to impose “law and order” on trains. So how can passengers access customer service support while riding on board a single train car of the Oahu Rail System? The signage is planned and will be ready once the paid rail service begins. Passengers can use their HOLO cards to board TheBus and Skyline, and keep transfers and passes between the two systems.
Nouchi says that route modifications and increased service will provide “better transport connections” along the first segment of the railway. The Oahu Rail System also offers an online customer service portal where passengers can submit queries or complaints. This portal is available 24/7 and provides passengers with an easy way to get in touch with customer service representatives. Passengers can also contact customer service representatives via phone or email if they need assistance while riding on board a single train car. The Oahu Rail System is designed to provide passengers with a safe, efficient, and reliable way to travel around the city. With its impressive design, route modifications, increased service, and customer service support, passengers can rest assured that they are in good hands when travelling on board a single train car of the Oahu Rail System.